It is important to learn how to charge Airbnb guest for damage to your home and its contents. You might be nervous about charging your guests for damage to your home and its contents, but it’s a necessary step if you want to continue listing your home on Airbnb. Because most guests won’t leave you a review if they have an uneventful stay, this is the only way that you can let them know about the cost of renting your space and what their responsibilities are as a guest.
If you don’t charge for damage, many guests will assume that staying with you was free and there won’t be any repercussions for doing things like spilling red wine all over your new white carpet or breaking one of your glasses by setting it down too hard. When thinking about how to charge Airbnb guests for damage, here are some steps to take before hosting again.
What if Airbnb Guest Damages?
If you rent your space on Airbnb, you’ve probably experienced a guest who damages something before leaving. And there is nothing more frustrating than coming home to find that your guests have broken one of your glasses or spilled red wine all over your new white carpet. When thinking about how to charge Airbnb guests for damage, it’s important to explore your options before hosting again:
- Requesting that the guest pay for their own damage or take out a renter’s insurance policy and add this policy to the rental agreement
- Documenting the damage with photos
- Requiring that the guest sign an agreement stating they will be responsible for any damages and if they cause additional stress, they will be required to pay more in advance
- Charging them an extra fee up-front
- Requiring that the guest leave a credit card number as collateral
Learn more also about “Can you get scammed in Airbnb?”
Does Airbnb Charge for Damages?
The short answer is, Yes, Airbnb charges for damages. The site states that charging your guests for damage is a necessity if you want to continue to list your home on the site. This doesn’t mean that you should charge every guest for every little thing! Instead, you need to be aware of the risks and do everything in your power to prevent them from happening.
Airbnb recommends assessing the risk before you decide what kind of policies you want to have in place when it comes to damaging items in your house. For example, if anything with a screen is going to be damaged (this includes your television and computer), it’s almost guaranteed no matter how careful your guest is.
Instead of charging guests who break these things, Airbnb offers a protection plan where they will cover up to $1,000 worth of damages per stay. This means that if someone breaks something like your television and then pays for it through Airbnb’s process, Airbnb will reimburse you for the cost of fixing or replacing the item as long as it was not intentionally damaged by the guest.
Airbnb relies on reviews to weed out bad guests and hosts, so if you don’t charge your guest for damages, they may not think twice about damaging your property when they stay with you. The best way to avoid this situation is by charging your guests upfront for any damage that they cause. This way, they know what the cost of renting your space will be and they won’t have any surprises.
Airbnb Damage Policy for Guests
If you have a damage policy in place, your guests will know ahead of time what to expect. The most important thing that you can do before Airbnb listing again is to communicate your policy clearly and effectively.
1. Figure out your policy for charging guests for damages. You can charge per item or a flat rate, but it’s important to decide ahead of time and make sure you enforce this so that you’re not stuck with the bill when it happens.
2. Document your Airbnb damage policy in writing. You should have this written down on paper somewhere near the door so that all guests know what to expect before they come into your home. Establish what is and isn’t allowed within your property, as well as the cost for damages.
3. Give an estimate of how much it will cost to replace broken items and put them in a location where guests can see them easily. If you don’t want to replace items like wine glasses or dishes, then let your guests know that they are theirs now and they should be careful with them.
4. Charge your guests the estimated amount before they leave so that there is no confusion about what the cost will be if something gets broken or ruined during their stay with you.
Can you sue an Airbnb guest?
As a host, you want to provide your guests with an experience that’s better than any hotel. You want them to love your place so much that they’ll want to come back again. But what happens when they don’t? To ensure that you get what’s coming to you when they leave without paying, here are some steps you can take before hosting again:
1. Make sure to have anywhere between $500 – $1000 on hand in case there is any damage.
2. Contact a lawyer before listing again to find out if there are any other legal steps that you need to take.
3. Set up a hidden camera or surveillance system in the space so that you can prove what happened if they deny responsibility.
4. Review Airbnb’s own policy on charging guests with damages – most of these damages must have been done because of their own fault or negligence as outlined in the policy document, but it never hurts to check!
What Happens if Someone Damaged Your Airbnb?
Guests who stay at your place might be careless or unfortunate enough to break or spill something expensive in your home. Obviously, this is going to cost you a lot of money and can potentially ruin the enjoyment you have from renting out your space.
So what should you do if someone damaged your Airbnb? The first thing that you should do is remind yourself that there are always risks with hosting, but these risks are manageable. If the items that were damaged were things that had sentimental value to you, then it might be a good idea not to rent out your space again. Chances are, if there’s something valuable on-site and it gets broken, the guest will break more than one thing while they’re there.
The next step would be to calculate how much each item will cost to replace or clean up after a spill or stain. You should also keep track of what time of year it is so you know how much those items would normally cost at other times. Now that you know how much all of these expenses add up, multiply that number by three and write down the figure in large numbers on a piece of paper for easy reference later when figuring out how much an Airbnb guest owes for damages.
Can Airbnb Host Charge Extra for Damages?
One of the most common questions that Airbnb hosts have is whether or not they can charge their guests extra for certain damages. The answer to this question really depends on your specific contract with your guests and what was agreed upon in advance. However, most Airbnb hosts will want to collect an additional deposit from their guests when they agree to rent their space.
When thinking about how to charge Airbnb guests for damage, here are some steps to take before hosting again:
- Go through your inventory and add up the value of any items that were damaged during their stay
- Figure out how much money you’ll need to earn off of this guest in order to offset the cost of replacing any damaged items
- Determine which items will be replaced with new ones
- Add this total up and charge that amount as a cleaning fee
- Make sure to state in your terms and conditions that they agree to pay this fee before they can book your property
How Does Airbnb Charge for Damages?
If you’re considering charging your Airbnb guests for damages, there are a few things you should know. Airbnb has a very structured process for damage charges. You can (and should) charge your guests for any damages they cause to the property or its contents. The amount of the charge depends on the severity of the damage, and they will be charged automatically when they book their stay with Airbnb.
The first step to take before hosting again is to get in touch with your landlord or renter’s insurance company to see how much coverage you have for wear and tear and damage caused by guests. Then, create an agreement with your guest that spells out what is expected from them at check-in and what the consequences are if they break something or cause any other type of damage during their stay. Ideally, this agreement would be in writing so that there’s no confusion about what is happening.
Your agreement should also include whether or not you expect them to clean up after themselves and how much extra it would cost if they don’t follow those instructions.
Steps to Take Before Charging Your Airbnb Guests for Damage
Before listing your home on Airbnb again, take a look at the previous damage reports to see what needs to be fixed before you begin your next Airbnb stay. Remember that damages might not always occur during the guest’s stay, so it’s important to check for damage even if there was no review left. Use this information to update your pricing if you have more damage than expected. If you have less damage than expected, you can lower your rates and make booking a more affordable option for guests.
If you decide not to charge for damages incurred in your home, consider lowering the price of your home or providing discounts for future renters. When setting up your listing, go through each section and make sure that everything is up-to-date and accurate. If there are any changes to the amenities you offer, such as an updated TV or new pillowcases, update this information and let potential guests know what they can expect based on their rental experience with you in the past.
1. Create an agreement with the guest that clearly outlines their responsibilities
2. Make it clear in your listing what you will charge for damages and how much
3. Include your agreement with all guests upon booking your space
4. Send a reminder email when you arrive at your home and when they leave
5. Have a way to keep track of any damage that happens so that you can bill them for it later, if necessary
Decide on a Damage Fee
The fee should be enough to cover the cost of the damages and make you feel comfortable with hosting the guests again. Some hosts include this amount in their listing or charge it separately for each stay, but there’s no right or wrong way to do it as long as the fee is clear. When you decide on the amount that you are going to charge, you need to figure out the cost of replacing your item plus a percentage.
For example, if you want to charge $20 for any damage done to your property or its contents, then you should also charge an equal percentage of what it would cost to replace that damaged item.
So if an Airbnb guest damages a pillow and your new pillow costs $40, then they should pay $60 for the damage done. In order for guests to not take advantage of your generosity and understanding, it’s important that you set clear expectations about how much they owe. It’s easy enough for them to think that because they paid their full stay fee at the beginning of the visit, that means everything else is fair game. But this isn’t true! If a guest breaks one of your glasses while they are staying with you and drinks coffee from it every day before breakfast, it will add up quickly.
The Process for Charging and Evicting Guests Who Cause Damage
When a guest causes damage to your home, it’s important that you try to settle with them as best you can before evicting them. You want to make sure that the guest is aware of how much the damage is going to cost, and if you can’t get them to agree on compensation or fix the problem, then you’ll need to evict them.
To start, make a list of all the things damaged and take pictures of each item. Then, set up a time for you and the guest (or their representative) to discuss the situation. Present your damage report with your list of items and photos and ask what they think would be fair compensation for the damages. If they are willing to negotiate a settlement for damages, then create an agreement about who will pay for what costs (i.e., how much of an amount in repair costs is the guest responsible for). If they aren’t willing to negotiate a settlement or fix any of their damages, then proceed with eviction.
After this process has been completed successfully, do not allow this person into your Airbnb again because it’s important that these steps are followed in order. Evicting guests after causing damage is necessary so that future renters don’t have an experience like this one.
If something does happen though, here are some things to keep in mind:
- Get documentation of all of the damages that were caused by the guest before asking for payment
- Take photos of every room and every damaged item
- Ask for an itemized list from your guest on how each damaged thing happened
- Review your state laws on tenant’s rights and landlord liability
- If possible, ask your guest.
Final Words: Don’t Be Afraid to Charge for Damage!
Remember, Airbnb is just a business like any other and that you need to be compensated for your time and effort. If you want to continue making money from your home, it’s important that you let people know what they can expect when renting your space.
If you don’t charge for damage, many guests will assume that staying with you was free and there won’t be any repercussions for doing things like spilling red wine all over your new white carpet or breaking one of your glasses by setting it down too hard. These are situations where charging the guest is necessary to avoid missing out on reviews or continued listings on Airbnb.
As an Airbnb host, you want to make sure that you leave a great first impression on your guests. You want them to have an experience they won’t forget and one that makes them eager to return again someday.
If a guest does cause damage during their stay and you’ve already charged them for it, don’t forget to ask for more money instead of settling on the initial amount by sending an invoice rather than asking them to cash out through the app. This way, they’ll be aware of the damage they caused on top of paying for the original charge. Find out more on how to start a successful Airbnb business.