All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Potential delays, though very rare, due to a high volume of orders or postal service problems that are outside of our control can happen.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Free standard shipping through the holidays
Estimated delivery time
4 to 6 business days
2 to 3 business days
Priority Mail Express
1 to 2 business days
We offer international shipping with calculated rates during checkout. No free shipping on international shipments.
Calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Vigorous Innovations is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
If you have any further questions, please don’t hesitate to contact us at email@example.com.